Call Logs
Manage customer calls by category
Car won't start (2)
| Time | From | Location | Handled By | Summary |
|---|---|---|---|---|
| Nov 25, 03:21 AM | +1 (403) ***-**88 | Highway 1, Exit 45 | AI | Car won't start on highway. AI collected location and dispatched nearest driver immediately. |
| Nov 25, 01:21 AM | +1 (403) ***-**33 | Residential area, SE Calgary | Human | Complex issue with vehicle. Transferred to human agent for detailed troubleshooting. |
Stuck on highway (2)
| Time | From | Location | Handled By | Summary |
|---|---|---|---|---|
| Nov 25, 02:51 AM | +1 (403) ***-**99 | Downtown Calgary | AI | Vehicle stuck on highway. AI identified as emergency and scheduled tow service. |
| Nov 25, 12:51 AM | +1 (403) ***-**44 | Highway 2, near Airdrie | AI | Vehicle breakdown on highway. AI classified as emergency and dispatched nearest available driver. |